A hospital notices that wheelchair-bound patients are complaining about how long they wait for elevators. The obvious...
One of the most quietly expensive mistakes in decision-making is applying the same level of deliberation to...
There is a certain kind of frustration that comes from working very hard on a problem without...
Walk into a store that has marked a jacket down from four hundred dollars to two hundred...
The structure of DNA was one of the twentieth century’s greatest scientific discoveries, and it arrived partly...
There is a common assumption that unresolved problems are simply waiting in line, patient and inert, until...
The first solution that comes to mind has a disproportionate advantage over every solution that comes after...
The model of the ideal decision-maker that dominated both popular culture and large portions of economics for...
There is a particular species of meeting that most people have sat through at least once. Someone...
Most people treat hard problems the way they treat cold swimming pools: they stand at the edge...